Klé aims to ship out your order as quickly as possible. All domestic (Canada & U.S.A) orders are shipped via UPS, with rates determined by weight and destination. Please allow up to 3 business days for orders to ship; during promotions, sales or holidays, ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed no sooner than the following business day.
Please allow up to two weeks for your package to arrive. If you still have not received your purchase after two weeks, please notify email@example.com and include your name, transaction number, and order date.
We ship internationally to most countries. Packages typically take anywhere from 1-2 weeks to arrive. If you have not received your package within 3 weeks, please notify firstname.lastname@example.org and include your order date and order number. The customer assumes responsibility for any additional charges on rejected packages.
If you require any special services for your items, please include a note with your order so that we may accommodate you.
Please note that we are not responsible for duty fees, customs or taxes once your package arrives to its destination country.